Notice history

Completed27/05/2025 at 2:00 PMUTC
Maintenance has completed successfully
Update27/05/2025 at 11:00 AMUTC
Our upstream re-scheduled the maintenance window for May 27th 2025.
Update27/05/2025 at 11:00 AMUTC
Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

General Maintenance – May 25th, 2025

Services Affected: All services in Miami, FL
Start Date: May 25th, 2025 - (Hour TBD by upstream)
Estimated End Date: May 25th, 2025 - (Hour TBD by upstream)

Summary: Our upstream will be performing maintenance on their cabinet to perform network and recabling maintenance.

Impact on Customer: All services hosted in miami including VPS and Game Servers services will encounter a brief downtime as they conduct this maintenance.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

If you have any questions, don't hesitate to contact us via support ticket.
Planned27/05/2025 at 11:00 AMUTC
Maintenance hour was provided by upstream

Start Date: May 25th, 2025 - 07:00 EST
Estimated End Date: May 25th, 2025 - 10:00 EST

Completed18/04/2025 at 8:58 PMUTC
Maintenance was completed.
Update18/04/2025 at 7:53 PMUTC
All servers were migrated to the new control panel, all servers are fully online. Control panel, phpmyadmin and fastdl may experience a brief downtime. We'll post more updates
In progress18/04/2025 at 2:00 PMUTC
Maintenance is now in progress
Planned18/04/2025 at 2:00 PMUTC
Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

General Maintenance – April 18th, 2025

Services Affected: Game Server Control Panel, GS-MIA01
Start Date: March 18th, 2025 - 10:00 AM EST
Estimated End Date: March 19th, 2025 - 10:00 AM EST

Summary: We'll be performing maintenance on our game server nodes to further improve performance, reliability, capability and redundancy on our new node and control panel deployment with new features.

Impact on Customer: Game servers hosted on GS-MIA01 services will encounter a brief downtime as we conduct this maintenance. To find out if you are on the affected machines, you may view the "Node" on settings page when managing the specific service. If you need assistance finding this, please contact support. Services on GS-MIA02 will be not affected on this maintenance.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

If you have any questions, don't hesitate to contact us via support ticket.

Resolved08/04/2025 at 4:49 AMUTC
This incident has been resolved.
Monitoring08/04/2025 at 1:44 AMUTC
All services came back online. We apologize for the issue caused, we will be adding SLA to affected customers. We'll be monitoring for the next hours the node replacement to see if everything is running as expected.
Update07/04/2025 at 10:53 PMUTC
We´ve got a server replacement from our provider since they didn´t have stock for PSU. We´re restoring all services to be online again.
Identified07/04/2025 at 4:32 PMUTC
We´ve identified the issue its a faulty PSU. We´re working with the Datacenter's technicians to get a replacement as soon as possible.
Investigating07/04/2025 at 4:15 PMUTC
We are currently investigating an outage incident on our G-MIA node.

MAR28

B-MIA01, G-MIA01 Maintenance

CompletedMaintenance4 hours

Resolved23/03/2025 at 6:57 PMUTC
This incident has been resolved.
Monitoring23/03/2025 at 6:45 AMUTC
Network drops was fixed. Network drops was caused by path mitigating an incoming attack on their end. We'll be monitoring network for the next hours, we'll mark services affected as degraded network performance.
Investigating23/03/2025 at 5:19 AMUTC
We are currently seeing some unexpected drops on path routed services. We'll be in contact with oour upstream to determine what is causing this issues.

PlasmaNodes Hosting - Notice history