PlasmaNodes Hosting - Notice history

Experiencing partial outage

Major outage

Main Website - Operational

Client Area - Major outage

VPS Control Panel - Major outage

Game Server Control Panel - Major outage

Major outage

B-MIA01 - Major outage

100.0% uptime
Jun 2025
Jul 2025
Aug 2025

G-MIA01 - Operational

100.0% uptime
Jun 2025
Jul 2025
Aug 2025
Major outage

GS-MIA01 - Major outage

100.0% uptime
Jun 2025
Jul 2025
Aug 2025

GS-MIA02 - Operational

100.0% uptime
Jun 2025
Jul 2025
Aug 2025

Notice history

View current status

Aug 2025

AUG15
Upstream Emergency Maintenance
CompletedMaintenance
  • Planned15/08/2025 at 5:40 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Upstream Emergency Maintenance – August 15th, 2025

    Services Affected: B-MIA01, G-MIA01, GS-MIA01, GS-MIA02, DB-MIA01, DB-MIA02
    Start Date: August 15th, 2025 - 13:40 EST
    Estimated End Date: August 15th, 2025 - 21:30 EST

    Summary: Our upstream will be performing an emergency maintenance to upgrade and fix critical components on their mitigation system and capacity in Miami's PoP. During this time traffic will be re-routed to another upstream while they perform this maintenance. Please note that you may experiencie brief network blips/outages while this maintenance it's in progress.

    Impact on Customer: All services hosted in Xeon/Ryzen nodes will encounter a brief downtime as they conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

  • Completed15/08/2025 at 6:45 AMUTC

    Backup network it's normal as expected. This maintenance it's marked as resolved.

  • In progress15/08/2025 at 2:45 AMUTC

    This maintenance was conducted and performed successfully after Datapacket's (A+B) power supplies failed. We'll be monitoring network if futher issues exists.

Path.net packetloss issues
ResolvedDegraded performance262 hours 40 minutes
  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    We've switched to backup network successfully. Network is stable as normal but we'll be monitoring for the next few hours to guarantee network stability. If you're still facing network issues contact us through or ticket system.

  • UpdateUTC

    We are working to pushing to live our alternative Backup Network through another carrier to avoid futher issues while our main network its fixed. You may experiencie some network disruptions while we apply this backup network.

  • UpdateUTC

    Path.net re-routed our traffic through Dallas PoP. We'll post more information as we have them. Network it'll be as "Degraded Performance" while path.net fix Miami location.

  • MonitoringUTC

    Network its stable to normal. We'll be monitoring network for the next hours if occurs any issues.

  • InvestigatingUTC

    We're seeing inestability issues with our upstream provider (path.net) generating packetloss on our traffic. We are currently investigating this issues and contacting path.net.

Jul 2025

JUL6
CPU Upgrade for Ryzen Services
CompletedMaintenance4 hours
  • Completed06/07/2025 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progress06/07/2025 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned06/07/2025 at 5:00 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    CPU Upgrade for Ryzen Services – July 7th, 2025

    Services Affected: G-MIA01, GS-MIA02 Node
    Start Date: July 6th, 2025 - 13:00 EST
    Estimated End Date: July 6th, 2025 - 17:00 EST

    Summary: We will be migrating services to a AMD Ryzen 9 9000 series based server. We will be performing a maintenance to migrate all services to the new server. During this time, there will be a large outage, causing service inaccessibility.

    Impact on Customer: All services hosted in Ryzen node will encounter a large downtime as we conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

Jun 2025

JUN25
GS-MIA02 - Game Server Maintenance
CompletedMaintenance2 hours 43 minutes
  • Completed25/06/2025 at 7:43 PMUTC
    Maintenance has completed successfully.
  • In progress25/06/2025 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned25/06/2025 at 5:00 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Game Server Maintenance – June 25th, 2025

    Services Affected: GS-MIA02 Node
    Start Date: June 25th, 2025 - 13:00 EST
    Estimated End Date: June 25th, 2025 - 14:00 EST

    Summary: We'll be fixing a SFTP connection issues through node main domain. We'll be performing a maintenance to fix this connection issue. During this time, there will be multiple reboot/timeouts events, causing network inaccessibility.

    Impact on Customer: All services hosted in GS-MIA02 Node will encounter a brief downtime as we conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

JUN20
Emergency Network Maintenance (Ryzen Services)
CompletedMaintenance2 hours
  • Completed20/06/2025 at 7:00 PMUTC
    Maintenance has completed successfully
  • In progress20/06/2025 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned20/06/2025 at 5:00 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Ryzen's Network Issues – June 12th, 2025

    Services Affected: All services running on Ryzen servers in Miami, FL.
    Start Date: June 20th, 2025 - 13:00 EST
    Estimated End Date: June 20th, 2025 - 15:00 EST

    Summary: We've detected some packetloss on Ryzen servers that caused random timeouts to players. We'll be performing a maintenance to fix this packetloss. During this time, there will be multiple reboot/timeouts events, lasting up to an estimated 15 minutes each, causing network inaccessibility.

    Impact on Customer: All services hosted in Miami including VPS and Game Servers services running on Ryzen servers will encounter a brief downtime as we conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

JUN12
Network Maintenance on Ryzen Services
CompletedMaintenance2 hours
  • Completed12/06/2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progress12/06/2025 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned12/06/2025 at 4:00 AMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Upstream Router Maintenance – June 12th, 2025

    Services Affected: All services running on Ryzen servers in Miami, FL.
    Start Date: June 12th, 2025 - 00:00 EST
    Estimated End Date: June 12th, 2025 - 02:00 EST

    Summary: The router software will be upgraded to fix a known firmware bug that can potentially cause unplanned downtime. During this time, there will be multiple reboot events, lasting up to an estimated 15 minutes each, causing network inaccessibility.

    Impact on Customer: All services hosted in miami including VPS and Game Servers services running on Ryzen servers will encounter a brief downtime as they conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

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