PlasmaNodes Hosting - G-MIA Outage – Incident details

G-MIA Outage

ResolvedPartial outage12 hours 33 minutes

Affected

VPS Nodes

Partial outage from 4:15 PM to 1:44 AM, Degraded performance from 1:44 AM to 4:49 AM

G-MIA01

Partial outage from 4:15 PM to 1:44 AM, Degraded performance from 1:44 AM to 4:49 AM

Game Server Nodes

Partial outage from 4:15 PM to 1:44 AM, Degraded performance from 1:44 AM to 4:49 AM

GS-MIA02

Partial outage from 4:15 PM to 1:44 AM, Degraded performance from 1:44 AM to 4:49 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    All services came back online. We apologize for the issue caused, we will be adding SLA to affected customers. We'll be monitoring for the next hours the node replacement to see if everything is running as expected.

  • UpdateUTC

    We´ve got a server replacement from our provider since they didn´t have stock for PSU. We´re restoring all services to be online again.

  • IdentifiedUTC

    We´ve identified the issue its a faulty PSU. We´re working with the Datacenter's technicians to get a replacement as soon as possible.

  • InvestigatingUTC

    We are currently investigating an outage incident on our G-MIA node.