PlasmaNodes Hosting - Notice history

Experiencing partial outage

Major outage

Main Website - Operational

Client Area - Major outage

VPS Control Panel - Major outage

Game Server Control Panel - Major outage

Major outage

B-MIA01 - Major outage

100.0% uptime
May 2024
Jun 2024
Jul 2024

G-MIA01 - Operational

99.93% uptime
May 2024
Jun 2024
Jul 2024
Major outage

GS-MIA01 - Major outage

100.0% uptime
May 2024
Jun 2024
Jul 2024

GS-MIA02 - Operational

99.93% uptime
May 2024
Jun 2024
Jul 2024
Degraded performance

Cloudflare Pages - Degraded performance

Cloudflare CDN/Cache - Operational

Cloudflare Network - Degraded performance

Discord API - Operational

Notice history

View current status

Jul 2024

JUL12
Emergency Network Maintenance
CompletedMaintenance1 hour
  • Completed
    12/07/2024 at 7:00 PMUTC
    Completed
    12/07/2024 at 7:00 PMUTC
    Maintenance has completed successfully
  • In progress
    12/07/2024 at 6:00 PMUTC
    In progress
    12/07/2024 at 6:00 PMUTC
    Maintenance is now in progress
  • Planned
    12/07/2024 at 6:00 PMUTC
    Planned
    12/07/2024 at 6:00 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Network Maintenance – July 12th, 2024

    Services Affected: All Miami Services

    Start Date: July 12th, 2024 - 14:00 EST
    Estimated End Date: July 12th, 2024 - 15:00 EST

    Summary: We will be performing an upgrade on our Path.net connection migating our actual Path.net GRE connection to IX connection. This will improve latency and network stability and fix some network issues that we have in the last few days.

    Impact on Customer: There is expected interruption to service as we have to change the routes of our actual connection. As a result, we have decided to notify our customers for transparency.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.plasmanodes.com).

    If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

Jun 2024

JUN18
IP Renumbering
CompletedMaintenance4 hours
  • Completed
    19/06/2024 at 2:00 AMUTC
    Completed
    19/06/2024 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progress
    18/06/2024 at 10:00 PMUTC
    In progress
    18/06/2024 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    18/06/2024 at 10:00 PMUTC
    Planned
    18/06/2024 at 10:00 PMUTC

    We'll schedule a ip renumbering to our Miami, FL location. Unfortunately we will do a IP renumbering due to we wont renew the contract with the actual subnet owner. Maintenance window will be June 18 at 18:00 EST, we expect a partial downtime during this maintenance after ip renumbering. We will send an email regarding IP renumbering with the new ip subnet. We apologize for any inconvenience caused.

May 2024

MAY24
Routing and Latency improvements
CompletedMaintenance30 minutes
  • Completed
    24/05/2024 at 2:30 PMUTC
    Completed
    24/05/2024 at 2:30 PMUTC
    Maintenance has completed successfully
  • In progress
    24/05/2024 at 2:00 PMUTC
    In progress
    24/05/2024 at 2:00 PMUTC
    Maintenance is now in progress
  • Planned
    24/05/2024 at 2:00 PMUTC
    Planned
    24/05/2024 at 2:00 PMUTC

    We'll be performing a short maintenance to improve routing and latency to some South American countries. Minimal impact is expected while we change the routing. Maintenance window starts at 6:00 EST time until 6:30 EST time.

MAY22
Maintenance to our Miami core and IP renumbering
CompletedMaintenance
  • Planned
    22/05/2024 at 9:00 PMUTC
    Planned
    22/05/2024 at 9:00 PMUTC

    We'll schedule a maintenance to our Miami core to realize network improvements and upgrade bandwidth. Additionally, unfortunately we will do a IP renumbering due to we wont renew the contract with the actual subnet owner. Maintenance window will be between May 19 and May 20, we expect a partial downtime during this maintenance. We will send an email regarding IP renumbering and the exact hour of this maintenance in the next hours/days. We apologize for any inconvenience caused.

  • Completed
    22/05/2024 at 5:24 AMUTC
    Completed
    22/05/2024 at 5:24 AMUTC

    This maintenance was cancelled. We'll schedule a new maintenance date in the next weeks with more details and specefic dates.

MAY10
Fix network speed on Ryzen services.
CompletedMaintenance77 hours 59 minutes
  • Completed
    14/05/2024 at 2:59 AMUTC
    Completed
    14/05/2024 at 2:59 AMUTC

    We've been monitoring our ryzen server network for 48 hours and we didn't find any issue after the NIC card replace. We're marking this incident as resolved.

  • Update
    12/05/2024 at 1:35 AMUTC
    Update
    12/05/2024 at 1:35 AMUTC

    We were finished the maintenance, we installed a 10G NIC card on the Ryzen server to fix the issue. We'll be monitoring the network whitin the next 48 hours, the services status will be at "degraded performance" during this monitoring.

  • Update
    11/05/2024 at 9:17 PMUTC
    Update
    11/05/2024 at 9:17 PMUTC

    We're installing a new 10G NIC

  • In progress
    11/05/2024 at 5:00 AMUTC
    In progress
    11/05/2024 at 5:00 AMUTC

    We identified the root cause issue, we'll be replacing the network cable as well as the optic module on the switch. Downtime window will be tonight around 21:00 EST

  • Planned
    10/05/2024 at 9:00 PMUTC
    Planned
    10/05/2024 at 9:00 PMUTC

    We will be performing corrective maintenance on our Ryzen server to fix the network port that is limited to 100 Mbit/s. This maintenance will be carried out on May 10 between 13:00 - 17:00 EST

  • In progress
    10/05/2024 at 8:35 PMUTC
    In progress
    10/05/2024 at 8:35 PMUTC

    We identified another issue with our network port of our Ryzen server, within the next hours will be a little outages to fix this issue. We apologize for this outages

  • Update
    10/05/2024 at 7:55 PMUTC
    Update
    10/05/2024 at 7:55 PMUTC
    Maintenance has completed successfully
  • Completed
    10/05/2024 at 7:54 PMUTC
    Completed
    10/05/2024 at 7:54 PMUTC

    Maintenance completed

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