PlasmaNodes Hosting - Notice history

Experiencing partial outage

Notice history

Aug 2025

Upstream Emergency Maintenance
  • Planned
    15/08/2025 at 5:40 PMUTC
    Planned
    15/08/2025 at 5:40 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Upstream Emergency Maintenance – August 15th, 2025

    Services Affected: B-MIA01, G-MIA01, GS-MIA01, GS-MIA02, DB-MIA01, DB-MIA02
    Start Date: August 15th, 2025 - 13:40 EST
    Estimated End Date: August 15th, 2025 - 21:30 EST

    Summary: Our upstream will be performing an emergency maintenance to upgrade and fix critical components on their mitigation system and capacity in Miami's PoP. During this time traffic will be re-routed to another upstream while they perform this maintenance. Please note that you may experiencie brief network blips/outages while this maintenance it's in progress.

    Impact on Customer: All services hosted in Xeon/Ryzen nodes will encounter a brief downtime as they conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

  • Completed
    15/08/2025 at 6:45 AMUTC
    Completed
    15/08/2025 at 6:45 AMUTC

    Backup network it's normal as expected. This maintenance it's marked as resolved.

  • In progress
    15/08/2025 at 2:45 AMUTC
    In progress
    15/08/2025 at 2:45 AMUTC

    This maintenance was conducted and performed successfully after Datapacket's (A+B) power supplies failed. We'll be monitoring network if futher issues exists.

Path.net packetloss issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We've switched to backup network successfully. Network is stable as normal but we'll be monitoring for the next few hours to guarantee network stability. If you're still facing network issues contact us through or ticket system.

  • Update
    UTC
    Update

    We are working to pushing to live our alternative Backup Network through another carrier to avoid futher issues while our main network its fixed. You may experiencie some network disruptions while we apply this backup network.

  • Update
    UTC
    Update

    Path.net re-routed our traffic through Dallas PoP. We'll post more information as we have them. Network it'll be as "Degraded Performance" while path.net fix Miami location.

  • Monitoring
    UTC
    Monitoring

    Network its stable to normal. We'll be monitoring network for the next hours if occurs any issues.

  • Investigating
    UTC
    Investigating

    We're seeing inestability issues with our upstream provider (path.net) generating packetloss on our traffic. We are currently investigating this issues and contacting path.net.

Jul 2025

CPU Upgrade for Ryzen Services
  • Completed
    06/07/2025 at 9:00 PMUTC
    Completed
    06/07/2025 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progress
    06/07/2025 at 5:00 PMUTC
    In progress
    06/07/2025 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned
    06/07/2025 at 5:00 PMUTC
    Planned
    06/07/2025 at 5:00 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    CPU Upgrade for Ryzen Services – July 7th, 2025

    Services Affected: G-MIA01, GS-MIA02 Node
    Start Date: July 6th, 2025 - 13:00 EST
    Estimated End Date: July 6th, 2025 - 17:00 EST

    Summary: We will be migrating services to a AMD Ryzen 9 9000 series based server. We will be performing a maintenance to migrate all services to the new server. During this time, there will be a large outage, causing service inaccessibility.

    Impact on Customer: All services hosted in Ryzen node will encounter a large downtime as we conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

Jun 2025

GS-MIA02 - Game Server Maintenance
  • Completed
    25/06/2025 at 7:43 PMUTC
    Completed
    25/06/2025 at 7:43 PMUTC
    Maintenance has completed successfully.
  • In progress
    25/06/2025 at 5:00 PMUTC
    In progress
    25/06/2025 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned
    25/06/2025 at 5:00 PMUTC
    Planned
    25/06/2025 at 5:00 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Game Server Maintenance – June 25th, 2025

    Services Affected: GS-MIA02 Node
    Start Date: June 25th, 2025 - 13:00 EST
    Estimated End Date: June 25th, 2025 - 14:00 EST

    Summary: We'll be fixing a SFTP connection issues through node main domain. We'll be performing a maintenance to fix this connection issue. During this time, there will be multiple reboot/timeouts events, causing network inaccessibility.

    Impact on Customer: All services hosted in GS-MIA02 Node will encounter a brief downtime as we conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

Emergency Network Maintenance (Ryzen Services)
  • Completed
    20/06/2025 at 7:00 PMUTC
    Completed
    20/06/2025 at 7:00 PMUTC
    Maintenance has completed successfully
  • In progress
    20/06/2025 at 5:00 PMUTC
    In progress
    20/06/2025 at 5:00 PMUTC
    Maintenance is now in progress
  • Planned
    20/06/2025 at 5:00 PMUTC
    Planned
    20/06/2025 at 5:00 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Ryzen's Network Issues – June 12th, 2025

    Services Affected: All services running on Ryzen servers in Miami, FL.
    Start Date: June 20th, 2025 - 13:00 EST
    Estimated End Date: June 20th, 2025 - 15:00 EST

    Summary: We've detected some packetloss on Ryzen servers that caused random timeouts to players. We'll be performing a maintenance to fix this packetloss. During this time, there will be multiple reboot/timeouts events, lasting up to an estimated 15 minutes each, causing network inaccessibility.

    Impact on Customer: All services hosted in Miami including VPS and Game Servers services running on Ryzen servers will encounter a brief downtime as we conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

Network Maintenance on Ryzen Services
  • Completed
    12/06/2025 at 6:00 AMUTC
    Completed
    12/06/2025 at 6:00 AMUTC
    Maintenance has completed successfully
  • In progress
    12/06/2025 at 4:00 AMUTC
    In progress
    12/06/2025 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    12/06/2025 at 4:00 AMUTC
    Planned
    12/06/2025 at 4:00 AMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Upstream Router Maintenance – June 12th, 2025

    Services Affected: All services running on Ryzen servers in Miami, FL.
    Start Date: June 12th, 2025 - 00:00 EST
    Estimated End Date: June 12th, 2025 - 02:00 EST

    Summary: The router software will be upgraded to fix a known firmware bug that can potentially cause unplanned downtime. During this time, there will be multiple reboot events, lasting up to an estimated 15 minutes each, causing network inaccessibility.

    Impact on Customer: All services hosted in miami including VPS and Game Servers services running on Ryzen servers will encounter a brief downtime as they conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

Jun 2025 to Aug 2025

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