PlasmaNodes Hosting - Notice history

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Notice history

Jun 2026

Emergency Upstream Maintenance
  • Completed
    13/06/2026 at 2:00 PM
    Completed
    13/06/2026 at 2:00 PM
    Maintenance has completed successfully
  • Update
    10/06/2026 at 7:24 PM
    Update
    10/06/2026 at 7:24 PM

    Maintenance it'll be longer than expected as upstream still implementing changes on their infrastructure.

  • In progress
    09/06/2026 at 4:00 AM
    In progress
    09/06/2026 at 4:00 AM
    Maintenance is now in progress
  • Planned
    09/06/2026 at 4:00 AM
    Planned
    09/06/2026 at 4:00 AM

    Dear user,

    Please refer to a this emergency maintenance announcement that may have an impact on hosting services:

    Emergency Server Maintenance – June 9th, 2026

    Services Affected: All Miami services
    Start Date: June 9th, 2026 - 00:00 EST
    Estimated End Date: June 11th, 2026 - 14:00 EST

    Summary: We got notified that our upstream will be performing an emergency maintenance to perform some upgrades in their network equipment and firmware upgrades in their core network. During this time services will be affected by fully downtime while they perform this maintenance. During this maintenance window there will be multiple outages/timeouts as they perform this maintenance.

    Impact on Customer: All services hosted in Miami location will encounter a brief downtime as they conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

May 2026

Miami Network Outage
  • Resolved
    Resolved

    Monitoring period hs finished

  • Monitoring
    Monitoring

    We have connection with upstream. We will re-activating services gradually over the next hours. If you have any inquiries please contact us through ticket.

  • Identified
    Identified

    Tasks were done, cross-connect cable was replaced. Now we're in contact with upstream to re-enable our network sessions again.

  • Monitoring
    Monitoring

    Technician is already on-site. Tasks needed will be performed during the next hours.

  • Update
    Update

    Technician on-site was scheduled for today around 20:00 EST

  • Update
    Update

    The issue was caused by a cross-connection cable failure. It'll be replaced as soon as we get a tech on-site.

  • Identified
    Identified

    We've identified the issue, there's an active issue with our colocation provider. We're in contact with them right now to resolve this issue as soon as possible.

  • Investigating
    Investigating
    We are currently investigating this incident.

Apr 2026

Main Server Failure
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Services are now 100% online. We upgraded our network to 40Gb/s to improve network performance with a Mellanox NIC, we will be monitoring this new change for the next hours. Network will be marked as "Degraded Performance" during our monitoring process. Apologies for the inconvenience.

  • Identified
    Identified

    The incident was caused by PXE booting loop, the server was unable to recover itself. We've made task physicly with our on-site technician to replug our server power supply as IPMI didn't work properly. We've been able to replicate and mitigate the issue, also IPMI was fixed to prevent futher incidents.

  • Update
    Update

    Our tech completed the task, our main server is reachable again. We will proceed to do our investigation of what caused the incident. Services may experiencies multiples outages during this process.

  • Update
    Update

    Technician is already on-site, we will post more updates of this incident as we got information about what caused it.

  • Investigating
    Investigating

    Our tech will be on-site in approximately 40 minutes.

  • Identified
    Identified

    Datacenter had scheduled their tech on-site by tomorrow at 09:00 EST. This on-site window it's not what we expected but we're trying to get a window for today if possible.

  • Investigating
    Investigating

    We've detected that after last maintenance our main server had a failure. We've sent our tech to the Datacenter to fix the issue as soon as possible. We apologize for the delay of this status announcement and any inconvenience caused.

Emergency Server Maintenance
  • Completed
    13/04/2026 at 7:30 AM
    Completed
    13/04/2026 at 7:30 AM
    Maintenance has completed successfully
  • In progress
    13/04/2026 at 6:20 AM
    In progress
    13/04/2026 at 6:20 AM
    Maintenance is now in progress
  • Planned
    13/04/2026 at 6:20 AM
    Planned
    13/04/2026 at 6:20 AM

    Dear user,

    Please refer to a this emergency maintenance announcement that may have an impact on hosting services:

    Emergency Server Maintenance – April 13th, 2026

    Services Affected: All Miami services
    Start Date: April 13th, 2026 - 02:20 EST
    Estimated End Date: April 13th, 2026 - 03:30 EST

    Summary: We will be performing an emergency maintenance to fix a critical high load on our main server to prevent futher components issues on our infrastructure. During this time services will be affected by fully downtime while we perform this maintenance.

    Impact on Customer: All services hosted in Miami location will encounter a brief downtime as we conduct this maintenance.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, don't hesitate to contact us via support ticket.

Apr 2026 to Jun 2026

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