Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
Ryzen's Network Issues – June 12th, 2025
Services Affected: All services running on Ryzen servers in Miami, FL.
Start Date: June 20th, 2025 - 13:00 EST
Estimated End Date: June 20th, 2025 - 15:00 EST
Summary: We've detected some packetloss on Ryzen servers that caused random timeouts to players. We'll be performing a maintenance to fix this packetloss. During this time, there will be multiple reboot/timeouts events, lasting up to an estimated 15 minutes each, causing network inaccessibility.
Impact on Customer: All services hosted in Miami including VPS and Game Servers services running on Ryzen servers will encounter a brief downtime as we conduct this maintenance.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.
If you have any questions, don't hesitate to contact us via support ticket.