PlasmaNodes Hosting - Notice history

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

CPU Upgrade for Ryzen Services – July 7th, 2025

Services Affected: G-MIA01, GS-MIA02 Node
Start Date: July 6th, 2025 - 13:00 EST
Estimated End Date: July 6th, 2025 - 17:00 EST

Summary: We will be migrating services to a AMD Ryzen 9 9000 series based server. We will be performing a maintenance to migrate all services to the new server. During this time, there will be a large outage, causing service inaccessibility.

Impact on Customer: All services hosted in Ryzen node will encounter a large downtime as we conduct this maintenance.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

If you have any questions, don't hesitate to contact us via support ticket.

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

Game Server Maintenance – June 25th, 2025

Services Affected: GS-MIA02 Node
Start Date: June 25th, 2025 - 13:00 EST
Estimated End Date: June 25th, 2025 - 14:00 EST

Summary: We'll be fixing a SFTP connection issues through node main domain. We'll be performing a maintenance to fix this connection issue. During this time, there will be multiple reboot/timeouts events, causing network inaccessibility.

Impact on Customer: All services hosted in GS-MIA02 Node will encounter a brief downtime as we conduct this maintenance.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

If you have any questions, don't hesitate to contact us via support ticket.

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

Ryzen's Network Issues – June 12th, 2025

Services Affected: All services running on Ryzen servers in Miami, FL.
Start Date: June 20th, 2025 - 13:00 EST
Estimated End Date: June 20th, 2025 - 15:00 EST

Summary: We've detected some packetloss on Ryzen servers that caused random timeouts to players. We'll be performing a maintenance to fix this packetloss. During this time, there will be multiple reboot/timeouts events, lasting up to an estimated 15 minutes each, causing network inaccessibility.

Impact on Customer: All services hosted in Miami including VPS and Game Servers services running on Ryzen servers will encounter a brief downtime as we conduct this maintenance.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

If you have any questions, don't hesitate to contact us via support ticket.

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

Upstream Router Maintenance – June 12th, 2025

Services Affected: All services running on Ryzen servers in Miami, FL.
Start Date: June 12th, 2025 - 00:00 EST
Estimated End Date: June 12th, 2025 - 02:00 EST

Summary: The router software will be upgraded to fix a known firmware bug that can potentially cause unplanned downtime. During this time, there will be multiple reboot events, lasting up to an estimated 15 minutes each, causing network inaccessibility.

Impact on Customer: All services hosted in miami including VPS and Game Servers services running on Ryzen servers will encounter a brief downtime as they conduct this maintenance.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

If you have any questions, don't hesitate to contact us via support ticket.

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

General Maintenance – May 25th, 2025

Services Affected: All services in Miami, FL
Start Date: May 25th, 2025 - (Hour TBD by upstream)
Estimated End Date: May 25th, 2025 - (Hour TBD by upstream)

Summary: Our upstream will be performing maintenance on their cabinet to perform network and recabling maintenance.

Impact on Customer: All services hosted in miami including VPS and Game Servers services will encounter a brief downtime as they conduct this maintenance.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

If you have any questions, don't hesitate to contact us via support ticket.