PlasmaNodes Hosting - Miami - Packetloss on network – Incident details

All systems operational

Miami - Packetloss on network

Resolved
Degraded performance
Started about 18 hours agoLasted about 4 hours

Affected

VPS Nodes

Degraded performance from 12:21 AM to 4:03 AM

B-MIA01

Degraded performance from 12:21 AM to 4:03 AM

G-MIA01

Degraded performance from 12:21 AM to 4:03 AM

Game Server Nodes

Degraded performance from 12:21 AM to 4:03 AM

GS-MIA01

Degraded performance from 12:21 AM to 4:03 AM

GS-MIA02

Degraded performance from 12:21 AM to 4:03 AM

Updates
  • Resolved
    Resolved

    The issue was caused by network congestion on upstreams side. Our provider implemented a routing fix to prevent futher issues.

  • Investigating
    Investigating

    We've had some alerts on our end about packetloss and little timeouts on our network, we're contacting our upstream to fix the issue.