PlasmaNodes Hosting - i9-10900k RAID Array failure – Incident details

Experiencing partial outage

i9-10900k RAID Array failure

Resolved
Partial outage
Started about 2 years agoLasted 3 hours 36 minutes

Affected

Core

Partial outage from 3:48 PM to 7:24 PM

VPS Control Panel

Partial outage from 3:48 PM to 7:24 PM

VPS Nodes

Partial outage from 3:48 PM to 7:24 PM

G-MIA01

Partial outage from 3:48 PM to 7:24 PM

Game Server Nodes

Partial outage from 3:48 PM to 7:24 PM

GS-MIA02

Partial outage from 3:48 PM to 7:24 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident was resolved. The NVMe drive was replaced succesfully and all services should be online. We'll be giving SLA for this incident.

  • Identified
    UTC
    Identified

    We've detected and hardware failure on one of our disk of our RAID Array system, we're replacing the disk to get back online this server