PlasmaNodes Hosting - Miami Network Outage – Incident details

Monitoring period hs finished

We have connection with upstream. We will re-activating services gradually over the next hours. If you have any inquiries please contact us through ticket.

Tasks were done, cross-connect cable was replaced. Now we're in contact with upstream to re-enable our network sessions again.

Technician is already on-site. Tasks needed will be performed during the next hours.

Technician on-site was scheduled for today around 20:00 EST

The issue was caused by a cross-connection cable failure. It'll be replaced as soon as we get a tech on-site.

We've identified the issue, there's an active issue with our colocation provider. We're in contact with them right now to resolve this issue as soon as possible.