PlasmaNodes Hosting - Miami - Packetloss on network – Incident details

Miami - Packetloss on network

ResolvedDegraded performance115 hours 20 minutes

Affected

  • ResolvedUTC

    Upstream (NTT) fixed their congestion issues.

  • UpdateUTC

    Our upstream confirmed that one of their upstream has been having issues. They're implementing a fix.

  • IdentifiedUTC

    We've detected some unknown blips in network. We'll investigate this issue.

  • ResolvedUTC

    The issue was caused by network congestion on upstreams side. Our provider implemented a routing fix to prevent futher issues.

  • InvestigatingUTC

    We've had some alerts on our end about packetloss and little timeouts on our network, we're contacting our upstream to fix the issue.