PlasmaNodes Hosting - Miami Network Outage – Incident details

Miami Network Outage

ResolvedMajor outage21 hours 23 minutes

Affected

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented the fix and are currently monitoring the result for the next hours.

  • UpdateUTC

    We've identified a Kernel Panic on one of our nodes (G-MIA01) which has inside all remote protection network for customers. We'll be applying some fixed to avoid more issues of this type to happen again. During this, there will be some service disruptions as we applying these fixes.

  • IdentifiedUTC

    Services are online again, we're investigating the root cause of the issue. Services will be under degraded performance until we discover and fix what cause the issue.

  • InvestigatingUTC
    We are currently investigating this incident.