We implemented the fix and are currently monitoring the result for the next hours.
Update · UTC
We've identified a Kernel Panic on one of our nodes (G-MIA01) which has inside all remote protection network for customers. We'll be applying some fixed to avoid more issues of this type to happen again. During this, there will be some service disruptions as we applying these fixes.
Identified · UTC
Services are online again, we're investigating the root cause of the issue. Services will be under degraded performance until we discover and fix what cause the issue.